12 Month Partnership 

Why 12 Months:
Loyalty, trust, and retention are built through consistent behavior over time. A 12-month structure ensures the Loyalty Center™ becomes a permanent operating standard, not a short-term initiative, and prevents teams from reverting to old habits during busy cycles.

 

Benefits and Advantages:
The partnership protects trust, improves the ownership experience, increases retention, and reduces revenue and process waste. It also supports vehicle acquisition by purchasing vehicles already known, serviced, and understood, lowering risk, reducing acquisition costs, improving inventory quality, and creating a better experience for the buyer.

Your Investment

$ 18,000 Upfront

Building with Existing Employees

Phase 1 is required for all engagements

If the dealership chooses to hire externally instead of building with current employees, Phase 1 increases due to sourcing, screening, and boot camp execution.  

This includes: 

  • All Phase 1 system build deliverables 
  • External candidate sourcing 
  • Interviews and evaluations 
  • Behavioral and role play assessments 
  • Culture and commitment testing 
  • Dream Team Boot Camp 
  • Loyalty Center ™ ready team launch 

Phase 1 is not bundled into any option.

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Your Investment

$ 28,000 Upfront

External Hiring Required

Phase 1 is required for all engagements

This includes: 

  • All Phase 1 system build deliverables 
  • External candidate sourcing 
  • Interviews and evaluations 
  • Behavioral and role play assessments 
  • Culture and commitment testing 
  • Dream Team Boot Camp 
  • Loyalty Center ™ ready team launch 

Phase 1 is not bundled into any option.

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Your Investment

$ 10,000 Upfront

OPTIONAL

Phase 2 is optional 

This includes: 

  • 2 Days on site training
  • Weekly calls
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Your Investment

$5,500 per month or $57,000 paid upfront

PHASE 3 OPTION 1: GUIDED BUILD

Best for stores that want the system built correctly and run internally.

This includes: 

  • Phase 1 completed
  • Weekly remote coaching
  • Daily tracking and reporting
  • Monthly KPI reviews
  • Script and process optimization
  • Advisor and manager accountability standards
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Your Investment

$10,000 per month or $108,000 paid upfront

PHASE 3 OPTION 2: MANAGED PERFORMANCE

Best for stores that want accountability enforced.

This includes: 

  • Phase 1 completed
  • 2 onsite days
  • Daily oversight
  • Weekly team training
  • Weekly advisor coaching
  • Weekly CRM audits
  • Weekly reporting to leadership
  • Monthly KPI recalibration
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Your Investment

$140,000

PHASE 3 OPTION 3: OWNERSHIP TRANSFER

Best for operators who want results without excuses.

I become the outside Loyalty Center ™ Director.

This includes: 

  • Weekly onsite presence
  • Daily operational oversight
  • Hiring authority
  • Firing authority
  • Pay plan management
  • Advisor enforcement
  • GSM and Service Director alignment
  • Full reporting ownership
  • Weekly meetings
  • Monthly reviews
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